Associate Human Resources Business Partner

The Role

Rakuten Kobo Inc. is seeking a results-oriented HR Generalist to join our Employee Experience team and support our growing Taiwan office. This is a unique opportunity to be the sole HR point of contact in Taiwan, working independently while collaborating with a supportive global HR team.

Reporting to the Director, Global Human Resources (based in Canada), you will provide comprehensive HR support to the Taiwan team. This includes managing the annual performance review process, driving employee engagement initiatives, facilitating HR communications, supporting recruitment efforts, coordinating learning & development programs, and providing transactional HR support within a fast-paced, global organization.

Key Responsibilities :

• Serve as the primary HR contact for our Taiwan office, partnering closely with the Employee Experience team in Canada.
• Build strong, trust-based relationships with employees and managers in Taiwan, as well as stakeholders across our global organization.
• Provide day-to-day HR guidance to people managers on a variety of topics, including coaching, performance management, career development, disciplinary actions, and leaves of absence (LOAs).
• Conduct internal investigations of employee-related issues in partnership with HR and Legal.
• Collaborate with the Talent Management team to manage and support the annual Workday performance review process and identify learning and development opportunities.
• Manage and support employee engagement initiatives, including pulse surveys using platforms like Qualtrics and SurveyMonkey.
• Provide on-site support for various employee engagement events and activities in Taiwan.
• Support internal HR communications and local recruitment.
• Maintain up-to-date knowledge of local employment laws and regulations to ensure HR compliance, manage risk, and support audits and reporting processes.
• Proactively collaborate with colleagues across our global HR team and Centers of Excellence (COEs) to ensure a coordinated approach to HR service delivery.
• Support other HR initiatives, including Diversity & Inclusion (D&I) programs, wellness programs, special projects, and transactional processes, as assigned.
• Participate in various committees, such as Health & Safety, Kobo Speaks, Social Committee, and D&I Committee (opportunity to contribute).

Qualifications :