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Senior Technical Customer Engineer

Senior Technical Customer Engineer

Nordson CorporationTaiwan, Remote
30+ days ago
Job description
  • Provide technical, application, and trouble shooting support to the field.
  • Follow up the industrial and competitors’ technical development.
  • Conduct technical training internally & externally with Product Business Unit teams.
  • Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. Communicate & feedback on customers’ requirements for new products.
  • Follow up the industrial and competitors’ technical development.
  • Routine management and follow up of technical matters.
  • Prepare equipment for customer attended demonstration.
  • Support trade show and sales presentation.
  • Strengthen technical communication with parent companies and sister companies.
  • Define testing plan or testing requirements with customer’s technical department or end user.
  • Gather and tabulate technical data and invention of dispensing processes directly for new market.
  • Collect and analyze competitor’s technical data
  • Use testing technology and internal analysis technology to optimize product’s application by customer, and offer input to R&D department
  • Write and present test reports to both internal and external customers with clear, concise data.
  • Participate and take on additional assignments and projects as required.
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    Engineer • Taiwan, Remote

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