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(Sr.) Technical Support Engineer / Lead - Tainan

Zealogics.comTainan City, TW

25 days ago

Job type

Quick Apply

Job description

CIE (Continue Improvement Eng) is a part of D&E department and requests competence engineer who has HW or SW experience on Semiconductor, especially at e-beam inspection or SEM filed …etc.

The mainly jobs are including Technical support, Issue escalation, Troubleshooting handling, Stakeholder management, Project planning, DOA / CQN execution, Logistic, Data analysis and Reporting abilities.

Job Discription

AIR / EC / Project tickets status follow up and update.
Issues solving and management ability between filed engineer and key stakeholder.
Data and logs analysis and hypothesis definition for issue root cause.
Coach documentation modification and writing.
Skills of HW and SW maintenance and upgrade.
e-Beam inspection principle and structure and knowing whole modules working status.
Technical support and business trip if needed.
Manage project progress, report externally and smoothly through cross-departmental communication and coordination.

including Taiwan / Netherlands / San Jose region)

English ability (communication, coordination, meeting minutes, reply ability)

Document processing capabilities (Word, Excel, PowerPoint, Outlook and so on) OTHER REQUIREMENTS

Good English Communication Skill (Toeic 700 above)

Good E-mail instruction Writing in English and Chinese

Good at using Microsoft tools (e.g.

word, excel, power point)

Able to work with international teams and drive immediate effectivity and efficiency

Good communication and social skills to deal with different cultures and departments

Team player with a pro-active attitude, flexible and highly committed Powered by JazzHR

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Sr Technical Support • Tainan City, TW