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TW - Performance, Finance and Operations Officer, EO

TW - Performance, Finance and Operations Officer, EO

Foreign, Commonwealth & Development OfficeTaipei
5 days ago
Job description

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require. Job Category Department for Business and Trade roles (DBT) Job Subcategory Commercial Diplomacy Job Description (Roles and Responsibilities)

Main purpose of job :

This role is at the heart of the British Office’s trade and investment section, supporting bilateral commercial relations between the UK and Taiwan. This person will be the heart of the department, supporting the directors, leading on corporate matters and lending a hand across our most high-profile projects.

The trade and investment section is part of the UK’s Department for Business and Trade (DBT). The team supports both Taiwanese and British companies across a range of high-profile industry sectors and contributes directly to both economies.

This role supports DBT Taipei to carry out key business functions. The role will directly support both the (i) Director of Trade and Investment Taipei and (ii) Deputy Director of Trade and Investment Taipei deliver their objectives.

We are looking for an ambitious, go-getter who enjoys working in an international team environment and that will thrive in our busy and fast-paced office. The ideal candidate will be someone who is comfortable working with senior staff, collaborating with others and has a very strong attention to detail.

The role will be varied, from leading on major events to working on the budgets. It will utilise a variety of skills and allow you to carve out some areas of specialty.

The Department for Business and Trade (DBT) operates in 108 countries. Establishing new relationships around the globe, DBT promotes UK trade to ensure the UK takes advantage of the huge opportunities open to us, securing and improving economic well-being, stability, and helping to create tens of thousands of jobs. His Majesty’s Trade Commissioner (HMTC), based in Singapore, is responsible for Trade and Investment work in the APAC region. With over 280 staff over 14 markets, DBT APAC is a fast-paced, and exciting place to work.

Roles and responsibilities / what will the jobholder be expected to achieve? :

Performance & Delivery Support (80%)

  • Forecast and monitor spend against allocated budget allocation and update records accordingly;
  • Capture evidence of ROI against marketing spend;
  • Collate information on performance reporting, including CRM interactions, meeting readouts, pipeline development, market access successes and export wins;
  • Collate inputs from teams as needed for reporting and updates for DBT APAC board and British Office Taipei;
  • Highlight regional opportunities for staff e.g. secondments and opportunities for learning and development;
  • Monitor number of planned external meetings per sector and subsequent readouts;
  • Organise quarterly meetings with Country Director and sector leads to review pipelines and progress against targets.

Core operational and business functions (10%)

  • Provide personal assistant support to both Director of Trade and Investment Taipei and (ii) Deputy Director of Trade and Investment Taipei, including diary management and logistical support. The latter will be your line manager.
  • Organise staff meetings, including away days and social events;
  • Set and implement approach to key documents across DBT e.g. what core DBT briefing documents are needed, how frequently they are updated etc;
  • Support DBT Director and DBT Deputy Director in the implementation of the Taiwan Business Plan, driving good behaviours (i.e. the data transition) and supporting analysis of the People Survey results in DBT Taiwan.
  • Visits Lead (10%)

  • Act as the central organiser across DBT Taipei for key visits to Taipei by coordinating inputs, organising the logistics and leading on the execution.
  • Act as the central organiser across the British Office Taiwan for key events, such as the annual Southern Reception.
  • Essential qualifications, skills and experience

  • Strong IT skills (including standard Microsoft Office program – Outlook, Excel, Word, PowerPoint and Teams)
  • Excellent communications skills in written and spoken English
  • Ability to influence, persuade and cajole teams into activity
  • Ability to multitask and balance many projects at once
  • Ability and willingness to work at pace
  • Strong attention to detail
  • Language requirements :

    Language : English & Mandarin

    Level of language required : Proficient

    Desirable qualifications, skills and experience

  • Experience of managing an operational team
  • Managing, designing and executing events
  • An understanding of both British and Taiwanese cultures
  • Confident at handling data and conducting analysis
  • Required behaviours Changing and Improving, Communicating and Influencing, Managing a Quality Service Application deadline 24 July 2025 Grade Executive Officer (EO) Type of Position Full-time, Permanent Working hours per week 40 Region Asia Pacific Country / Territory Taiwan Location (City) Taipei Type of Post British Office Number of vacancies 1 Salary Currency TWD Salary 76,143 Type of Salary monthly Start Date 15 September 2025 Other benefits and conditions of employment

    We offer :

  • Pro-rated 13.5 month bonus
  • Access to a global network of experts
  • Opportunities to travel including to the UK
  • Annual leave starting at 18 days (Pro-rated for the 6-month fixed-term contract) with one additional day added each year up to maximum of 30 days (in addition to UK and Taiwanese national holidays)
  • Centrally located office, with a modern, spacious and well-lit working space.
  • Options for flexible working where necessary - e.g. working from home.
  • Reasonable working hours and respect for your work / life balance.
  • Learning and development opportunities :

    British Office Taipei offers a range of training opportunities in core diplomatic and commercial skills, from networking and communication to project management. We work closely with missions across the Asia-Pacific region to share experience and learning.

    Alongside a number of specific courses that must be completed upon arrival, British Office is supportive of learning and development. We offer five development days per year, and regular opportunities for learning and development delivered both within the mission and regionally in Asia. We also focus on using coaching and a buddying system to support new arrivals.

    All staff are required to take a role in the embassy’s crisis preparation and response. Full training will be provided for this and regular opportunities will be available to test and develop your skills.

    Working patterns :

    Monday to Friday, 9am-5pm

    Employment offers are subject to successful clearance of pre-employment checks . Staff recruited locally by the British Office are subject to Terms and Conditions of Service according to local Taiwan employment law. Candidates must have the correct permit to work in Taiwan in order to apply.

    No accommodation or relocation expenses are payable in connection with this position.  You must have or be able to obtain correct permit to work or work authorisation in Taiwan in order to apply. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

    Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

    The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.

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