Context
Handle Most critical / customer focus issue lists for whole Taiwan region and whom need to advanced level in
technical aspect(cross all cluster), professional level in project handling. In order to cooperate with CS Central
Customer PCM / Focus Manager / CS Central CFL.
Drive & shape CIL with solution as key deliverable. Whom will need to represent CS Central to do
internal / external-customer on CIL progress delivery.
Additionally, CIL PL facilitating TW EUV segment daily OP (site & director level) for cross site status update and
sharing. And enabler from E2E to boost up site frequent hit structural issue struggle into IRM resolution process
Requirements
Responsibilities
1. Gate keeper for CIL intake quality from local site.
2. Sharping clear problem / impact / help request / possible business gain together with focus manager & site technical
expert.
3. Coordinate and Connect cross competency complex issue to come up with condense / sharp technical story.
4. Manage & connect customer temperature together with CFL / PCM / Focus manager.
5. Host CIL internal intake / progress alignment meeting.
6. Taiwan ASML Internal / focus meeting MRO progress update and do customer communication on progress.
7. Ensure and de-bottle neck CIL item will timely manner delivery plan and if there’s hiccup happen will need to make mitigation plan.
8. Cascade CIL solution delivery together with E2E and deploy to whole Taiwan fleet machines.
9. Facilitating TW EUV All Site Daily OP meeting and connect / dispatch site frequent structural issue hitter to E2E to boost up Structural Issue Resolution .
10. Service action maturation- 4022 to SERV project owner.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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Customer • Hsinchu, Taiwan