Officer, Wealth Management Operations, Gen Ops-Consumer Banking-(WD74867)
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Provide operational support and ensure efficient execution of day-to-day operations within the Consumer Banking division
- Collaborate with cross-functional teams to identify and implement process improvements, enhance customer experience, and drive operational excellence
- Analyze data, identify trends, and provide insights to support decision-making and strategic initiatives
- Assist in the development and implementation of policies, procedures, and controls to ensure compliance with regulatory requirements and internal standards
- Participate in project management activities, including planning, execution, and monitoring of operational initiatives
- Provide training and guidance to team members to enhance their skills and knowledge
- Serve as a subject matter expert and act as a liaison between the operations team and other business units
Requirements
Relevant tertiary qualification or equivalent experience in the banking or financial services industryStrong analytical and problem-solving skills with the ability to interpret data and provide meaningful insightsExcellent communication and interpersonal skills, with the ability to work effectively in a team environmentProficient in the use of relevant software and technology tools to support operational activitiesDemonstrated experience in process improvement, project management, and customer serviceAbility to work under pressure, prioritize tasks, and meet deadlinesCommitment to continuous learning and professional developmentApply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
Taiwan
Operations
Schedule
Regular
Employee Status
Full-time : Job Posting
Jun 16, 2025, 1 : 30 : 00 PM