Finance Manager, Order to Cash (Hong Kong & Taiwan)

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Job Summary :

As an Order to Cash (O2C) Finance Manager, you will be responsible for managing and optimizing the entire order to cash process to ensure timely and accurate processing of customer orders, invoicing, cash application, and collections for the markets of Hong Kong and Taiwan. You will work closely with cross-functional teams, including sales, customers, and finance, to provide financial expertise, and improve cash flow. This position reports directly to the Taiwan Finance Lead and has a dotted line reporting to the Hong Kong Finance Lead.

Key Responsibilities :

• Order Processing :  Ensure accurate and timely processing of customer orders in the ERP system. Verify order details, pricing, terms, and conditions, manage any exceptions or discrepancies, and collaborate with Hong Kong and Taiwan distributors.
• Invoicing :  Generate and distribute customer invoices based on sales orders. Ensure invoices comply with company policies and are aligned with customer agreements.
• Cash Application :  Accurately apply customer payments to invoices in the accounting system. Investigate and resolve payment discrepancies or deductions.
• Collections :  Monitor accounts receivable aging and follow up with customers on overdue balances. Collaborate with the collections team to resolve payment issues promptly.
• Reporting :  Prepare and analyze reports related to order to cash metrics, such as DSO (Days Sales Outstanding), aging reports, and cash flow forecasts.
• Process Improvement :  Identify opportunities for process improvements within the order to cash cycle. Collaborate with cross-functional teams to implement solutions that enhance efficiency and accuracy.
• Compliance :  Ensure all activities within the O2C process comply with internal controls, accounting policies, and regulatory requirements.
• Customer Interaction :  Maintain strong relationships with customers to ensure a clear understanding of their account status and to address any inquiries or disputes.
• Ad Hoc : Take initiative on special OTC projects to improve processes and support business goals or any other tasks assigned by supervisors.

Qualifications :

Preferred Qualifications :

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role :

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations / adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation / adjustment prior to accepting a job offer. If you require reasonable accommodations / adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.