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Senior Sales Consultant

Senior Sales Consultant

Crown Worldwide GroupTaiwan
21 days ago
Job description

Position Statement

The Relocation Sales Consultant / Specialist is responsible for promoting and selling relocation services to clients, ensuring a smooth and efficient transition for individuals, families, and businesses. This role involves understanding client needs, developing tailored relocation plans, and coordinating all aspects of the move.

Key Tasks and Responsibilities

Administration

  • Meet and maintain weekly sales conversion targets in accordance with Crown’s KPIs and Business Plan
  • Attend, report to and participate in sales meetings, report on competitor trends and help develop local sales strategies that meet the challenges of the market
  • Ensure that administrative systems are up to date and accurate at all times and data input protocols are observed and adhered to
  • Maintain accurate invoices, documents, and customers files
  • After the call, prepare costing sheet, calculate the measurement and depending upon destination, cost the job or send a cost sheet to the appropriate internal party.
  • Prepare and present formal quotations to clients, using indicative selling techniques and structured approaches to enable successful negotiation with the customer

Customer Service

  • Consult with clients to understand their relocation needs and preferences.
  • Develop comprehensive relocation plans tailored to the client's specific requirements.
  • Coordinate all aspects of the move, including packing, transportation, and unpacking.
  • Manage budgets and ensure all relocation services are provided within the agreed cost.
  • Address and resolve any issues or complications that arise during the relocation process.
  • Maintain regular communication with clients to keep them updated on the status of their move.
  • Provide post-relocation support to help clients settle into their new homes or offices.

    • Corporate Social Responsibility

  • Support the company CSR commitment and goals.

    • Other

  • Demonstrate and promote the company vision and values.

    • Professional Knowledge and Skills

  • Proven work experience as a Sales Consultant or similar role in relocation services.
  • Strong organizational and analytical skills.
  • Excellent communication and negotiation skills.
  • Ability to handle multiple tasks simultaneously.
  • BS degree in Marketing, Business, or a related field.
  • Experience in the Logistics / Supply Chain industry is an advantage.

    • Education and / or Experience

    College degree or equivalent work experience required.

    Prefer to have a minimum of three to five (3-5) years’ experience in a business-to-business sales environment experience within the mobility industry.

    Proven track record of developing prospects and securing new clients.

    Prior familiarity with assigned territory.

    Experienced in the preparation of tenders / bids / proposals

    What we offer

  • Work in a friendly team & role offering interesting development path.
  • Work in a dynamic team with opportunities for growth
  • Learning opportunities in the field of relocations, international logistics and mobility
  • Work on new projects for an industry leader with over 60 years history
  • Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, Annual Leave from 15 and up to 25 days)
  • Well-being Program, Mentoring Program, Employee Referral Program
  • Career development path
  • CSR, ED&I, Work-life balance initiatives
  • Work in a friendly team & role offering interesting development path.
  • 15 days of paid vacation, Crown University courses, any external courses the company is willing to fund.

    • Call to action

    If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

    At Crown we pride ourselves with the quality we deliver and values we stand by.

  • We are CARING about people and their experience.
  • Always DETERMINED to do our best and to always keep improving.
  • We are genuinely THERE when our customers and colleagues need us.
  • We encourage the SHARING of knowledge amongst each other.
  • We continuously remain OPEN-MINDED to stay innovative.

    • Equal Employment Opportunity

    Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military / veteran status, or any other characteristic protected by law.

    Crown welcomes applications from all suitably qualified candidates eligible to live.

    NOTE :  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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