Field Quality Engineer

Company Overview :

Ambiq's mission is to develop the lowest-power semiconductor solutions to enable intelligent devices everywhere by developing the lowest-power semiconductor solutions to drive a more energy-efficient, sustainable, and data-driven world. Ambiq has helped leading manufacturers worldwide develop products that last weeks on a single charge (rather than days), while delivering a maximum feature set in compact industrial designs. Ambiq's goal is to take Artificial Intelligence (AI) where it has never gone before in mobile and portable devices, using Ambiq's advanced ultra-low power system on chip (SoC) solutions. Ambiq has shipped more than 200 million units as of March 2023. For more information, visit www.ambiq.com.

Our innovative and fast-moving teams of research, development, production, marketing, sales, and operations are spread across several continents, including the US (Austin and San Jose), Taiwan (Hsinchu), China (Shenzhen and Shanghai), Japan (Tokyo), and Singapore. We value continued technology innovation, fanatical attention to customer needs, collaborative decision-making, and enthusiasm for energy efficiency. We embrace candidates who also share these same values. The successful candidate must be self-motivated, creative, and comfortable learning and driving exciting new technologies. We encourage and nurture an environment for growth and opportunities to work on complex, interesting, and challenging projects that will create a lasting impact. Come join us on our quest for 100 billion devices. The endpoint intelligence revolution starts here.

Scope and Responsibilities

The Field Quality Engineer will provide technical support for manufacturing ramp and yield improvements by Ambiq’s Global customers. Act as primary customer interface for quality and reliability improvements. Support development and setup of programming and testing procedures for Ambiq ICs within customer product manufacturing flow. Work closely with Ambiq Quality, Failure Analysis, Test, Validation, and Application Engineering teams to debug and resolve technical issues. Manage incoming customer RMA and FA requests, and drive through to resolution.

Will require some travel, and will require work in Ambiq office / lab in Hsinchu City as needed.

Specific Responsibilities

• Provide support for Ambiq products in customers’ production and manufacturing
• Interface closely with customer operations teams, including Contract Manufacturers and ODMs, throughout manufacturing lifetime from DVT and EVT through to mass production
• Manage customer RMA and FA requests, and drive through to resolution
• Support reproduction and debug of customer failures including hardware, software, and overall system

Experience Required

Ideal candidates will be an electrical engineer with skills and experience testing and debugging digital & analog circuits as well as embedded software / firmware (C Programming Language). Excellent problem-solving skills dealing with complex system level issues related to hardware / software debug. Experience with wireless standards such as Bluetooth will be a plus and application experience with ARM Cortex M series microcontrollers is strongly desired. Strong communication and cross functional teamwork skills are required

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