Account Manager

JOB DESCRIPTION

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont.

Job Responsibility]

Establish, develop and maintain positive business and customer relationships.

Present, promote and sell products / services using solid arguments to existing and prospective customers.

Coordinate sales effort with team members and other functional teams such as R&D and Marketing in order to achieve keep project milestones and win the business.

Analyze the territory / market’s potential, track sales and status reports. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.

Account management on demand forecast and business outlook, customer needs, problems and troubleshooting, interests, competitor activities, and positive / negative potential for existing or new products and services.

Expedite the resolution of customer problems and complaints to maximize satisfaction.

Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Achieve agreed upon sales targets and key project milestones within schedule.

Perform cost-benefit and needs analysis of existing / potential customers to meet their needs.

Job Qualification]

More than 5 year experiences in the Semiconductor industry. Experience with Semiconductor packaging is a plus.

Master degree or equivalent in Science, Engineering, or Business.

Fluent in communications with English.

Proven work experience as a sales role or account manager.

Highly self-motivated and target driven.

Excellent selling, communication and negotiation skills.

Prioritizing key project activities, time management and organizational skills.

Ability to create and deliver presentations tailored to the audience needs.

Relationship management skills and openness to feedback.

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