Order Processing Engineer (Service)

Order Processing Engineer (Service)

Reinhausen Taiwan - Taipei - Sales & Business Development

What awaits you:

• You will be responsible for interpreting, clarifying, and realizing customer specifications for offers and orders related to voltage regulators and accessories for power transformers.
• You will enter customer orders into SAP for internal processing and planning.
• Your role will involve active participation in technical and commercial negotiations or clarification meetings, contributing to successful outcomes.
• You will lead a project team to organize, plan, schedule, and execute customized service projects related to routine maintenance, retrofitting, diagnostics, troubleshooting on-site of Transformer Control equipment and components, as well as commissioning and decommissioning of transformers.
• You will be responsible for selecting subcontractors/partners according to defined criteria, monitoring their performance, conducting timely escalations in case of qualitative shortfalls and cooperation issues, and initiating suitable actions promptly.
• You will perform site visits when required.
• You will collaborate closely with internal technical, commercial, and logistics teams across Reinhausen's factories.
• 針對電力變壓器之電壓調節器及配件的報價與訂單，進行客戶規格的解讀、釐清與落實。
• 將客戶訂單鍵入 SAP 系統，以供內部處理與規劃。
• 積極參與技術與商務談判或澄清會議，協助達成目標。
• 領導專案團隊，針對變壓器控制設備與組件，組織並執行客製化維修服務專案，包含：日常維護、翻新、診斷、現場故障排除，以及變壓器的試運轉與除役。
• 根據定義基準篩選分包商/合作夥伴，監控其表現；若發生品質缺陷或協作問題，須及時啟動升級機制並迅速採取適當行動。
• 視需求進行現場視察。
• 與 Reinhausen 各工廠內部的技術、商務及物流團隊保