Staff Software Applications Engineer

Description

Synaptics is leading the charge in AI at the Edge, bringing AI closer to end users and transforming how we engage with intelligent connected devices, whether at home, at work, or on the move. As the go-to partner for the world’s most forward-thinking product innovators, Synaptics powers the future with its cutting-edge Synaptics Astra™ AI-Native embedded compute, Veros™ wireless connectivity, and multimodal sensing solutions.

We’re making the digital experience smarter, faster, more intuitive, secure, and seamless. From touch, display, and biometrics to AI-driven wireless connectivity, video, vision, audio, speech, and security processing, Synaptics is the force behind the next generation of technology enhancing how we live, work, and play.

Overview

We are seeking a highly skilled Application Engineer to join our dynamic team. In this role, you will play a pivotal part in supporting customers, enabling feature development, and troubleshooting our latest multimedia SoC products. You will collaborate closely with both internal engineering teams and external customers to ensure seamless product integration and optimal performance. This position reports to the Sr. Manager, Software Engineering.

Responsibilities & Competencies

Job Duties

• Collaborate directly with customers to troubleshoot and resolve feature-related issues
• Support customer with the development and implementation of new features
• Serve as the primary technical contact for customer issues, proactively managing relationships, resolving concerns, and escalating to core engineering when necessary
• Reproduce and clearly document customer-reported issues, including logs, platform dependencies, and detailed steps, to enable efficient resolution by the core engineering team

Competencies

Qualifications (Requirements)

party device driver and firmware

Belief in Diversity

Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.