Senior Service Administrator

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit .

Bruker Nano Surfaces and Metrology (BNSM) solutions include atomic force microscopy instrumentation (AFM) and non-contact nanometer resolution solution topography through white light interferometry and stylus profilometry. In addition, the division manufacturers and markets automated X-ray metrology, automated AFM defect-detection and photomask repair and cleaning equipment for semiconductor process control.

Responsibilities

As a Senior Service Administrator, the main responsibility is to support BNSM Service organization on all service administrative works in Taiwan. This include, but not limited to :

• Support Product : AAFM, RMR, X-RAY, WLIs, AFMi
• Interact with different BU with Santa Barbara Office, Bruker X-RAY team, WLI team and Tech Support
• Quotation and / or PO tracking for service events, parts and labor
• Logistics support and management : International and domestic parts shipping arrangement : bridge between warehouse, BSEMI Taiwan Service and Customers.
• Tracking AR for service contract and parts sales
• Develop skill to become SAP D / B and process compliance team leader
• Summarize FSR for service contract tools
• Handle local purchases for BNSM Service team

Qualifications

The successful applicant should possess :

Knowledge :

Skill :

Ability :

Educational & Experience :

Minimum 4 - 6 years experience with high tech instrumentations and logistics management.

Business awareness of global capital equipment / instrumentation service support with ability to work under pressure and time constraints.

Must work well with others in a fast paced environment.