Job Advert Details Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- People Responsibility : Y
- Report to : SVP and Regional Manager
- Job content :
- Purpose of the Job :
To plan, direct organize and manage the area branch for maximising customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs.
Principal Accountabilities :Contributes to portfolio growth in terms of numbers of accounts and total relationship balanceLeads branch to enhance and build on customer service to ensure HSBC world class service is delivered at all timesDevelop, implements, and manages a cost effective WPB operation platform to ensure productivity, quality service delivery and customer satisfactionActs as a bank legal representative, BUCO, branch compliance officer and branch commandant ensures audit recommendations and contingency plan are implementedQualifications
University and / or above.Minimum 10 years of executive experience in general banking with experience in sales and service management. Previous Branch Manager experience is preferred.Extensive product knowledge and development experience coupled with strong analytical and planning skill.A proven track record with strong leadership and communication skills.Prerequisite License :Trust Level 3BUCO);2小時) 研習證明書