We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in a highly technical field, such as HVAC / Mechanical Engineering / Electrical Engineering / Thermal. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.Objectives of this role
- Develop comprehensive documentation that meets organizational standards
- Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
- Write user-friendly content that meets the needs of target audience, turning insights into language for user success
- Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative methods for improvement Responsibilities
- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
4 萬元或以上)
398號
5年以上
Required skills and qualifications
Five or more years of experience as an effective technical writerExperience in working with engineers to improve user experience (ex : design, UI), refine content, and create visuals and diagrams for technical support contentBackground prefer in refrigeration HVAC / Mechanical Engineering / Electrical Engineering / Thermal / PC Systems or related technical disciplines.Proficiency in English in both reading and writing.AI 智能設備產業園區 (桃園龜山)
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