The role is a management position at State Street Taipei Branch within the Investment Services Division. The primary responsibility is to lead a team of master custody and clientservices professionals, including master custody and global custody clients, ensuring operational oversight, compliance and service excellence.
Key Responsibilities
1. Master Custody Operations Leadership
- The role involves guiding and overseeing the master custody operational
team under the Trust Unit.
Responsibilities include managing end-to-end master custody processes,ensuring operational oversight, and delivering accurate client reports.
2. Client Services Management
The candidate will lead a team handing master custody and global custodyclients.
Focus on maintaining service qualities and strong client relationships throughregular engagements, service reviews, and issue resolution.
3. Regulatory & Compliance Oversight
Ensure adherence to regulatory and internal policies, minimize operational,legal, and reputational risks, and reinforce ethical standards.
Work closely with legal, risk, compliance and audit teams.4. Operational Risk Management
Monitor daily operations, identify key risk areas, and implement necessarycontrols.
Report significant issues to senior management and stakeholders forimmediate attention.
5. Team Development & Leadership
Mentor and develop a high performing team to foster collaboration andprofessional growth.
6. Industry Engagement & Market Awareness
Attend industry events and associations to stay informed about markettrends and regulatory changes.
7. Project & Reporting Responsibilities
Support management reporting (business reviews, regulatory reports, etc.).Lead projects or act as Project Manager when assigned.8. Flexibility & Adaptability
The role requires adaptability to changing responsibilities, managementshifts, and corporate strategies.
Ability to take on ad-hoc assignments as needed.Skills & Considerations
Minimum of ten years of experience in trust operations within financial institutions.Leadership experience in master custody and global custody.Ability to work in an international environment.Strong interpersonal skills for cross-department communication.Proficiency in MS PowerPoint and Excel, with strong attention to details.Language proficiency in Mandarin and EnglishState Street's Speak Up Line