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Specialist - Information Services

ExpeditorsTaipei, Taipei, tw

10 天前

職務描述

Job Description

Infrastructure and Technology

Tier 1 support for Infrastructure and Technology to branch users in mainly Taipei, but also Tai Chung and Kaohsiung
Support new location (office / warehouse), moves or renovation, Warehouse RF implementation, if any
IT system deployments from GEO / CHQ, GEO I&T collaborative initiative
Local 3rd Party Systems such as customs application, HR & payroll system
Telecom Infrastructure, Zoom / Teams Phone implementation and support
Hardware & software procurement
24-hour incident response for critical case
Willing to work on public holiday and after office hours
Experience on supporting in Alcatel Lucent PBX system

Acts as subject matter expert :

Disaster Recovery of systems

Policies and Procedures around IT – Cybersecurity, Network, Infrastructure

Continue learning and growth on I & T learning knowledge and technologies

Monitors :

Systems downtime

Resource Utilization

Service Desk queues

Qualifications

Bachelor Degree or high diploma in Computer Sciences and experience with leadership in this field

Language : Chinese / Mandarin(Native), English (intermediate or above) for both speaking and written.

Experience on working multinational company

Knowledge of Logistics Company business and operational processes

Good organization skill (time management, task prioritization)

Project management / co-ordination skills

Proactive, sense of urgency and self-motivated

Proven experience on Excel VBA, manual works automation

Advanced PC hardware knowledge

Basic PC imaging and deployments and Windows Client setup

Basic networking (LAN / WAN, switch, router)

Basic Windows server knowledge (install, server role setup, active directory)

Basic server room infrastructure (wiring, racks, patch panels, UPS)

Basic remote administration tools (RDP / terminal services, telnet / SSH)

Mobile device proficiency (iOS and Android)

Office & warehouse security system, CCTV is definitely an advantage

Specialist • Taipei, Taipei, tw